Verosol (Australia) Pty Ltd Lifetime Warranty for Invisi-Gard by Verosol is designed to instill unparalleled confidence in your purchase.
Under this comprehensive warranty, Verosol ensures that the aluminium framing and mesh used in the Invisi-Gard by Verosol products are free from defects in manufacturing and workmanship from the date of delivery.
This Lifetime Warranty is valid exclusively for installations completed by Verosol, or a licensed Invisi-Gard by Verosol Dealer. To maintain the integrity and longevity of the product, effective care and maintenance is crucial. Adherence to the care and maintenance instructions provided is not only essential for the prolonged life of the product but also a prerequisite for eligibility under this warranty.
Our goal is to ensure that every Invisi-Gard by Verosol product you purchase not only meets but exceeds your expectations, safeguarded by a warranty that reflects our confidence in our products.
Verosol’s Lifetime Warranty is provided by Alspec, and covers the Marine Grade 316 Stainless Steel Mesh ONLY on all Invisi-Gard products, to give you confidence in your purchase.
Verosol (Australia) Pty Ltd takes pride in extending a robust warranty for all Invisi-Gard by Verosol Window and Door Screens. This lifetime standard warranty on the Marine Grade 316 Stainless Mesh is a testament to our commitment to quality and customer satisfaction.
Verosol will cover the aluminium framing and/or mesh used in the product to be free of any defects from the date of delivery to cover any defects in manufacturing & workmanship for a period of 15-years. If the product is installed by Verosol or a licensed Invisi-Gard by Verosol Dealer, Verosol will then facilitate covering the installation & service components of this service.
Our 15-year product warranty covers the structural integrity of the aluminium framing and the mesh used in the Invisi-Gard by Verosol products. We assure that these components are free from manufacturing defects and workmanship flaws from the date of delivery. The aluminium framing’s powder coat finish is warranted by the manufacturer for the selected finish, assuring lasting quality and aesthetic appeal.
Furthermore, locks and screen accessories incorporated in Invisi-Gard by Verosol products are also covered under their respective manufacturers’ warranties. This comprehensive coverage ensures that every aspect of your Invisi-Gard by Verosol product is protected against defects.
In line with Australian Consumer Law, Verosol guarantees that the products come with rights that cannot be excluded. These include entitlements to replacements or refunds in cases of major failures and compensation for any other reasonably foreseeable loss or damage. Additionally, in cases of minor failures, you have the right to have the product repaired or replaced.
Verosol’s liability, in compliance with the Competition and Consumer Act 2010, extends to the replacement or repair of the products, or covering the cost of replacement or repair. However, beyond this, Verosol’s liability does not extend to indirect or consequential losses or damages arising from the product’s failure.
Who Is Covered Under This Warranty?
The lifetime warranty offered by Verosol for Invisi-Gard by Verosol is an exclusive benefit for you, the original purchaser. It is a non-transferable warranty that covers only those who originally purchased the product from Verosol or a licensed Invisi-Gard by Verosol dealer.
To activate this warranty, you, as the original purchaser, are required to provide proof of purchase and installation. This documentation is vital in validating your warranty and facilitating any potential claims. It underscores our commitment to serving our original customers with the utmost care and attention, ensuring that your investment in our products is protected from the outset.
Warranty + Care & Maintenance Guide
The Invisi-Gard by Verosol products come with a lifetime warranty for residential use, reflecting our confidence in their durability and design. Commercial use warranties are assessed on an individual basis, potentially extending up to a lifetime, depending on the application.
In the rare instance of discovering a manufacturing defect in either workmanship or material, it is essential to contact Verosol for assistance. The initiation of the warranty claim process requires immediate action to ensure swift resolution.
Maintaining the integrity and appearance of your Invisi-Gard by Verosol products is vital. Regular maintenance as per our Care & Maintenance Guide is crucial in preserving the condition of the products and is a requirement for the validity of the warranty claims.
Limitations and Making a Claim
Invisi-Gard by Verosol Stainless Steel Security Doors & Screens have been manufactured using the highest quality materials available to the security industry. Constructed from Architectural Grade Aluminium and 316 Stainless Steel Mesh, both of these metals are highly corrosion resistant and exceptionally strong. With a moderate amount of maintenance, Invisi-Gard Stainless Steel Security Screens will retain their good looks and resist the elements for years to come.
Invisi-Gard by Verosol products are ideally suited for lifetime residential use, with commercial warranties assessed case-by-case. However, certain damages are not covered under this warranty. These include damages resulting from uncontrollable events like natural disasters, intentional product damage, forced entry, abuse, product disassembly, unauthorized alterations, and failure to follow the Invisi-Gard by Verosol Care & Maintenance Guide.
To initiate a warranty claim, the first point of contact should be Verosol directly. Claims must be lodged within 30 days of identifying the fault and should include a detailed description of the fault, photos where possible, and proof of purchase and installation. Verosol will assess the claim’s eligibility under the warranty terms and proceed accordingly.